Returns & Exchanges
We want you to find your signature scent with zero pressure, which is why we offer a 14-day window to try your full-size bottle after using the included sample vial. If it's not a perfect match, we provide free shipping on all domestic returns and exchanges to ensure you're never stuck with a fragrance you don't love.
Return Process
- 1.Test the Sample
Before opening your full-size product, use the 2ml sample vial included in your order to experience the fragrance on your skin throughout the day.
- 2.Initiate Your Request
If the scent isn't right, visit our online returns portal within 14 days of delivery and enter your order number and zip code to start the process.
- 3.Print Your Label
Select your preferred return method to receive a pre-paid shipping label via email, then pack your unopened full-size bottle securely in its original packaging.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse receives and inspects the unopened product, we will issue a full refund to your original payment method.